Why Sahara Smoke is Your Top Provider of Fine Hookah Goods and Services:

1) Award Winning Customer Service – Do you want someone to bend over backwards for you? Sure, we all do! Here at Sahara Smoke, if you're not satisfied with your order or need help in any way, shape, or form, we are here for you. With a multitude of ways for you to contact us: Via Phone, E-mail, and Skype, we’re sure to get you taken care of and on your way in no time!

Our knowledgeable and energetic Customer Service Team is always available to help you with your needs. But do be mindful; there is only a 30 day time period for you to state your claim.

2) 3 Business Day Processing: Guaranteed – If your order hasn’t left our warehouse within 3 Business days of your confirmation, we’ll throw in extra shisha for free. Sound good? Thought so. For all orders that are overnight or next day air; they will be shipped on the day the order is placed, pending it’s before 3:00PM EST. Our warehouse staff holds records for the fastest shipping possible, so rest assured that you’re order will be making a speedy delivery.

We use the most up-to-date technology in advanced packing tools and our Shipping Department is devoted to making sure your order is packed as safely as possible so that your order arrives without damages.

3) Shopping Cart Security – Identity theft beware… We diligently maintain and update our Shopping Cart software to ensure the safety of your personal information. Our cart is safer than Fort Knox, so relax, and shop with confidence.

Our Certified and Secure site is hosted with a top-end server company that informs us of the first sign of suspicious activity. We take matters of this nature very seriously and our Inspector Gadgets will stop at nothing to make sure your personal information remains just that; personal.

4) Sahara Smoke Points – Do you enjoy receiving free merchandise? Excellent, because with every purchase you make at Sahara Smoke Co. we provide you with something a little extra. For each $2.00 spent, you will receive 1 redeemable Sahara Point.

5) Customer Reviews – AtSaharaSmoke.com, we don’t only accept your reviews, we embrace them. We are YOUR Hookah Company and we listen to you. As your needs evolve, we want to evolve with you, so every thought is valuable to the growth process. We allow you to leave feedback on each and every product, may it be positive or negative, and we will take it into immediate consideration.

6) Sahara Experience – Consider us the Grandpa of the online retail hookah community. We have been pioneering the online market since 2002 with the conception of our first website; SaharaSmoke.com. It is by far the oldest web-based retailer of hookahs and hookah accessories on the web, giving us an edge with business professionalism. We took Joan Rivers’ advice though, and our sites get face lifts bi-annually to keep them current and up-to-date with an attractive interface that’s easy to use utlizing the latest technologies.

7) Customize Your Hookah – it’s alright if you’re fickle, we understand that, and offer our clients the most customizable hookahs on the market. From the vase, to stems with multiple hose options, to the type of hose and bowl you chose, everything can be just the way YOU want it. Mix and match, or go traditional, we have something for everyone. Each and every one of our hookahs is hand built, so customizing is a breeze. We were the first website to offer complete hookah customization available in a single product page, and Customize Your Hookah has really revolutionized the way the industry looked at hookahs.

8) Unique Products – Our passion is for hookah and we take our job very seriously. Being known as the “Rolls-Royce” of Hookahs was no easy feat, but it’s really no wonder why we were coined that. Our exotic blown glass, inventive designs, and revolutionary products speak volumes. We invented the Nar Stem, many of the vase designs that you see on the market today, and the Vortex Hookah Bowl, which is sold by just about every one in the hookah world. Our creative team works around the clock to produce more attractive designs than the year before by listening to you, our customer.